FAQ

Most frequent questions and answers

YES, the logo file (jpg or png only) is included as well as the commercial license and ownership of the rights to the logo. All domain logos are used for illustration purposes to give you an idea of how you may use the domain. You are welcome to use the logo, or completely redesign your own.

P.S. If you’re looking for an amazing logo design agency, we recommend 99Designs.

For your protection as well as ours, all transactions are conducted securely using Escrow.com, a professional “middle man” aka and escrow company that holds the funds securely until the domain has been transferred over. Escrow.com has been operational for over 20 years and specializes in these types of transactions

By using Escrow.com, you as a buyer are offered many features including:

  • Peace of mind, security, and convenience
  • Assured domain name transfer prior to paying Seller
  • Ability to confirm domain ownership directly with the registrar before the Seller is paid
  • Ability to pay by wire transfer and in some cases PayPal, check, money order, or credit card (Visa, MasterCard, American Express) Restrictions Apply
  • Ability to send credit card information to a financial institution, not a stranger
  • Easy access to live customer support by phone or email

All payments are processed securely through Escrow.com and hence the following payment types are accepted:

  • Visa
  • Mastercard
  • American Express
  • Paypal (with some limitations)
  • Check or Money Order (with some limitations)
  • Bank Wire Transfer (recommended)

Our handpicked premium domains definitely have a price tag associated with them, We strongly believe our domains are worth their value or more and can help you hit the ground running with the perfect domain name.

If you feel you’d like to try your luck at finding an available domain, we highly recommend checking availability and registering something if you like at NameCheap.com.

The process for transferring a domain varies and can take as little as 15 minutes .This assumes that you have your own account with the same registrar the domain in currently registered to. Others can take 24 hours and usually never over 7 days. Which is an ICANN industry standard waiting period. Don’t worry if you’re not very techie or domains aren’t your area of expertise, not a problem. At SlackDomains we have a friendly, US based, multi-lingual customer success team that can walk you through the process, step-by-step. Also keep in mind, the transfer process does not start until the domain has been purchased by you.

Once you’ve purchased a domain name and made payment, our customer success team jumps in and assists in getting the domain transfer to your registrar of choice. If you don’t have one, we can guide you through that process. Once initiated a transfer can take between 1 to 8 days. Once the domain transfer is finalized, you can use the domain as you please. Options thereafter are:

  • leaving it parking
  • pointing it to your current website
  • rebranding the url for your current site
  • personalized email (you@domain.com)
  • building an entire new site

If you’d like someone to assist with design a new site, setting up email services or any other web and digital marketing needs, we recommend Contrivex.

Unfortunately once a domain transfer process has begun, the asset (the domain name) will eventually be yours and cannot be cancelled half way. Based on this, there are no refunds allowed.